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ROSIE QUICKBOOKS ONLINE CUSTOMER SERVICE PDF

Rosie’s Creative does not produce physical print products and is not responsible for the print quality of those products when ordered from a 3rd party vendor.

The customer instructed Rosie’s Creative to proceed without submission of proofīecause of differences in equipment, paper, inks and other conditions between color proofing and production press room operations, a reasonable variation in color between original art, color proofs, and the completed job shall constitute acceptable delivery.

The customer has failed to return proofs with indication of changes.

The customer has not ordered or has refused to accept proofs.

Designs are produced per the customer’s O.K.

Rosie’s Creative regrets any errors that may occur through digital or print production undetected, but cannot be held responsible for errors if: Rosie’s Creative will bill for the additional design time required to create additional and/or excessive revisions and proofs beyond the complimentary 3. All print design, web design, and graphic design projects include 3 complimentary rounds of revisions at no additional cost, unless otherwise specified in writing. If revised proofs are desired, revision requests must be made when proofs are returned and in writing.

ROSIE QUICKBOOKS ONLINE CUSTOMER SERVICE PDF

Static proofs shall be submitted for print and digital work in the form of either a JPG or PDF file. Such additional work shall be charged at current rates. Alterations represent any work performed in addition to the original specifications agreed to. Art work, type, digital files, photography, video, audio, plates, negatives, positives and other preparatory items when supplied by Rosie’s Creative shall remain our exclusive property unless otherwise agreed in writing.

All Sketches, copy, dummies and preparatory work created or furnished to customer shall remain Rosie’s Creative exclusive property and no use of same shall be made, nor any ideas obtained therefrom be used except upon compensation to be determined by Rosie’s Creative. EXPERIMENTAL & PREPARATORY WORKĮxperimental work performed at customer’s request such as: sketches, drawings, scanning, desktop composition, proofs, plates, presswork, coding, website reviews, consultations and other related materials/services will be billed at current rates and may not be used without explicit, written consent. Any quote or scope not accepted within thirty (30) days is subject to review. This document must be signed, accepted, and deposit received before work can begin. QUOTATIONS & SCOPESĪ quotation and/or scope will be provided prior to beginning any work. SERVICES & projects Policies Services & Policies are subject to change without notice.